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Guest Services

 

Accessibility

ADA Compliance

The staff at Hyatt Regency Bethesda is committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act. Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities, are able to have an enjoyable and safe stay.

The following are ADA facilities and devices that Hyatt Regency Bethesda is pleased to provide:

  • Audio-visual smoke detectors
  • Connecting rooms available upon request
  • Braille symbols in elevators
  • Restaurant and in-room dining menus in Braille
  • Wheelchairs (available for rental from the concierge)
  • Water powered lift at the indoor pool
  • Wheelchair-accessible peepholes
  • Bathtub benches (available upon request) 
  • Portable bathtub grab rails
  • Wheelchair-accessible sink/vanity and towel racks
  • Wheelchair-accessible closet poles
  • 4 Fully Guestrooms with Roll-in  
  • Public Restrooms
  • Lounges and restaurants
  • Concierge desk and front desk
  • Closed Caption Television Decoders
  • Telecommunications device for the deaf (TDD)
  • Staff member proficient in sign language
  • Front door alerting device
  • Audio/visual smoke detectors
  • Vibratory alarm clock
  • 15 modified rooms without Roll-in showers

 

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Check-In / Check-Out

Check-In Time: 3pm
Check-Out Time: 12pm

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